Shipping Policy

At Selfora, we do our best to ensure fast and reliable delivery of your orders.

1. Order Processing

Orders are processed within 1 to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

1. Delivery Times

Delivery times vary depending on the destination:

• France: 2 to 5 business days

• Europe: 3 to 10 business days

• International: 5 to 15 business days

These delivery times are estimates and may vary depending on the carrier.

1. Shipping Costs

Shipping fees are calculated at checkout and displayed before payment.
Free shipping may be offered under certain conditions (e.g., minimum order amount).

1. Carriers

We work with reliable carriers (La Poste, Colissimo, Mondial Relay, etc.).

1. Order Tracking

A tracking number will be provided once your order has been shipped, allowing you to track its delivery.

1. Delivery Issues

In case of delay, loss, or damaged package, please contact us as soon as possible at: selforapro@gmail.com
We will open an investigation with the carrier if necessary.

1. Shipping Address

The customer is responsible for providing accurate shipping information.
Selfora cannot be held responsible for errors in the delivery address.

1. Unclaimed or Returned Packages

If a package is returned to us (incorrect address, unclaimed), reshipping costs will be the responsibility of the customer.

1. Customs and Taxes

For international orders, customs fees or taxes may apply.
These charges are the responsibility of the customer.

1. Contact

For any questions regarding your delivery:
📧 Email: selforapro@gmail.com

Thank you for your trust 💙
The Selfora Team